This Black Friday marks the fifth year I have worked at American Eagle. This is (hopefully) the last Friday I will have to put on an ugly shirt that the company sends us and spend twelve hours on my feet trying to ring people out as fast as I can.
Honestly, working Black Friday is not that bad. Managers do not expect you to get people to sign up for rewards cards or credit cards because they would rather have more people going through the line. It becomes very mindless working at the register. The only time I really need to use my brain is when someone asks for something unusual or they start complaining to me. However, this time something unusual happened. I was ringing someone out and all of the sudden my computer just stopped working and would not take her payment. Then one by one every single register stopped working. My manager started texting people to figure out what to do and found out this was a problem for every American Eagle in the country. We were able to figure out that if we ran everything as credit then it would work. Despite our registers not working for about 20 minutes, we had a record Black Friday.
Let me know what your Black Friday was like!
Black Friday was alright. Not too busy but also not slow. We have to offer our credit card and perks to every single customer and ring them up at a record pace as well.
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